Contact
For inquiries regarding EssenceHola Apps or the app "My Art, My Puzzle", please contact the email address below.
Contact Email Address
support@essencehola.comBefore You Contact Us
- Please have a parent or guardian contact us. Children should not contact us directly.
- Please do not send unnecessary personal information such as your child's name, address, or phone number.
- For technical issues, please include the device model, Android version, app name, and a description of what happened, as far as you know.
About Replies
- We review each inquiry and reply when necessary.
- Depending on the inquiry, a response may take time or may not be possible. Thank you for your understanding.
About Purchases and Refunds
- In-app purchases are processed through Google Play. We do not directly collect payment information such as credit card numbers.
- For purchase history and refund requests, please refer to Google Play's procedures and policies.